Liiketoiminta / Business and Hospitality Management

During the course, we will go through the basics of supply chain management. You will understand the meaning of logistics and SC management, and how do they affect the profitability of any company. On this course, you will get an oversight of the interesting world of logistics. We will not dive deep into any topic, but this course acts as ground for more advanced courses. After the course, the student is able to - describe the supply network entity and understand its role in a company’s profitability - use the methods applied in the development and monitoring of a supply network

Preliminary content: Supply Chain and value to the business Basics on warehousing and transportation Basics of procurement

History of marketing. Importance of customer value, value proposition, and customer relationships. Learning how to segment the market and how to do targeting and positioning. Marketing environment: micro- and macro-environments. Marketing communication. Introduction to the marketing planning and marketing mix. Managing customer relationships and customer experience. Role of customer service and personal selling in business.

History of marketing. Importance of customer value, value proposition, and customer relationships. Learning how to segment the market and how to do targeting and positioning. Marketing environment: micro- and macro-environments. Marketing communication. Introduction to the marketing planning and marketing mix. Managing customer relationships and customer experience. Role of customer service and personal selling in business.

A customer oriented approach to business - Marketing environments - Consumer behaviour and the purchasing process - Marketing strategy - The competitive tools of customer-oriented marketing

Financial accounting: - Review of business operations and processes - Introduction to accounting - Financial accounting and double-entry bookkeeping system - The most important financial statements (income statements, balance sheet and cash flow statement) and financial ratios Susan's Snack Shack case and Netvisor seminar: 1 day seminar Business game: 1 day seminar Review lectures and exam

Course content: introduction to management accounting, cost concepts, cost-volume-profit analysis, cost-based pricing and budgeting.

- Introduction to globalization and internationalization - political, legal and socio-cultural business environment - economic business environment - economic trade areas - role of trade organizations

We will cover the following topics: What is international law and where does it come from The Finnish legal system EU law

Word processing standard layout of documents, styles, LAB report writing guidelines. Basic terms in immaterial property rights (IPR), especially copyright. CreativeCommons licensing system. Copyright Expert Badge. Create professional looking presentations with MS PowerPoint, set timings and other presentation settings. Presenter tools while giving a presentation. Creating spreadsheets with MS Excel. Autosum and other basic functions (SUM, AVERAGE, COUNT, MIN, MAX), copy formula to other rows/columns/worksheets, absolute cell reference, create time series, conditional formatting, create and edit charts, conditional calculation functions (IF, COUNTIF, SUMIF), date and time functions, lookup functions, sort and filter data, Pivot tables and charts.

Word processing standard layout of documents, styles, LAB report writing guidelines. Basic terms in immaterial property rights (IPR), especially copyright. CreativeCommons licensing system. Copyright Expert Badge. Create professional looking presentations with MS PowerPoint, set timings and other presentation settings. Presenter tools while giving a presentation. Creating spreadsheets with MS Excel. Autosum and other basic functions (SUM, AVERAGE, COUNT, MIN, MAX), copy formula to other rows/columns/worksheets, absolute cell reference, create time series, conditional formatting, create and edit charts, conditional calculation functions (IF, COUNTIF, SUMIF), date and time functions, lookup functions, sort and filter data, Pivot tables and charts.

Research process and basic concepts. Features of qualitative research. Nature of qualitative research method and its 'sub-methods', e.g. grounded theory, discourse analysis, and case-study. Collecting the empirical data. How to analyse the empirical data. Content of the research report. Features of quantitative research. Basic statistical concepts. Sampling. Measurement. Descriptive analysis: transformations, tables, graphs. Numerical descriptive measures: measures of central tendency, variation and shape. Statistical relationships: linear correlation, cross tabs and chi-square test.Excel used as analysis tool.

Student is able to - link foresight and innovation into the strategic management of an organization in a changing operating environment - search, structure, create and utilize foresight information - innovate and create new solutions with agile development methods

Tämän kurssin jälkeen tunnet keskeisen työsuhteeseen liittyvän lainsäädännön! Työsopimuksen solmiminen, työantajan ja työntekijän oikeudet ja velvoitteet, työehtosopimus, työaikalain ja vuosilomalain pääperiaatteet. Opiskelija ymmärtää työntekijän ja työnantajan oikeudet ja velvollisuudet. Opiskelija osaa laatia työsopimuksen ja tuntee työehtosopimuksen merkityksen työsuhteessa. Opiskelija tuntee työaikalain, vuosilomalain pääpiirteet sekä virkasuhteeseen liittyvän keskeisen säätelyn. Tämän kurssin jälkeen osaa palkanlaskennan käsitteet ja hallitsee palkanlaskennan tehtävien hoitamisen. Tiedät miten työaika, luontoisedut, matkakustannusten korvaukset ja vuosilomat määräytyvät ja merkitään HR:n järjestelmiin.